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Sunday, February 21, 2016

Left my phone in Uber, the driver refuses to own up

20/02/2016 - I left my phone in a Uber SUV - Toyota Innova (MH-06-J8193). The name of the driver is Suraj Ruke.

I took an Uber from Western Railway Cricket Ground, Lower Parel at 2:32 PM to Nehru Nagar, Kurla. I reached my destination at 3:39 PM (The timings are in my Uber Receipt). As soon as the car left, I realized that I forgot my phone in the car, immediately (Within a couple of minutes, I'm trying to obtain the call log of the person whose phone I used) I called on my number, expecting the driver will answer the phone, guess what, it was switched off. Now I can definitely say that the phone had 60% battery and was on charging when I left it in the car.

Uber Receipt




How can I be so sure that it did not fell down and went off?
Moto G3 has an inbuilt battery, so possibilities of it going off within 2 minutes on its own are very low. So there are still 99.9% chances that the driver switched off the phone, considering he won't get his next passenger in 2 mins.

My last seen on whatsapp is 3:38 PM so chances of me dropping it somewhere on the way are also quite less. I also sent an image on a whatsapp group at 3:27 PM. Though all this aren't valid evidences, I'm sure the driver has taken the phone.

Last Seen on whatsapp
Image sent at 3:27 PM




With my conversations with the driver on the way, he told me he owns this car and he and a partner have 7 cars that are with Uber. Well, Uber has given me the information that he isn't the owner but merely a hired driver. I would like to believe that this is man is a crook. I had 2 kids with me when I got off, and they are also sure that I left my phone in his car.

The police is also helping me in every way they can, hoping that they just increase their speed of the whole process. Nonetheless I'm glad they are hearing me out and doing what needs to be done and whatever is under their control.

Uber has been patient with my anger and has been providing me all the information I have asked them for till now. They have promised me to help me in anyway they can, and I appreciate that. I still cannot say this man took my phone openly, until it is proved. Either he proves that he hasn't taken the phone or I prove that he has. The later sounds more convincing.